To comply with National Bank of Cambodia’s regulation concerning Customer Complaint and Customer Protection, please express your opinion or make comment verbally to Customer Service staff at branch or through Tel: 023 221 971.
Customers can also address a written letter and drop in customer complaint mail box at counter at each branch or send email to firstname.lastname@example.org by notifying information below:
- Customer or representative’s name
- Customer’s address
- Customer’s contact number
- Date of complaint and time
- Purpose of complaint.
CMK will try our best to find suitable solution for each complaint in 2 days for verbal complaint and 30 days for written letter.
Department of Customer Complaint